Question 1

Is the confidence score deterministic?

Accepted Answer

Yes. The 5-factor formula is entirely deterministic. No LLM, no neural network, no randomness. The same inputs always produce the same score. Your auditors can reproduce any score by applying the formula to the same data.

Question 2

What do the color thresholds mean?

Accepted Answer

GREEN (0.95+) means low-risk, likely needs no human investigation. AMBER (0.70-0.94) means the account warrants review, Cortex generates an AI narrative. RED (below 0.70) means full investigation, Cortex runs the investigation agent.

Question 3

How does calibration feedback work?

Accepted Answer

Controllers mark scores as correct, too high, too low, or wrong. Each piece of feedback creates a calibration record tied to the specific account. Over time, calibration adjusts the scoring formula per-account, not globally.

Question 4

What is the zero-variance override?

Accepted Answer

When an account has exactly zero variance, the confidence score is automatically set to 0.97 (GREEN). The score is 0.97 rather than 1.0 to acknowledge that offsetting errors are possible even with zero variance.

Question 5

What happens when a subledger import is pending?

Accepted Answer

The confidence score is capped at 0.80 (AMBER) regardless of the calculated value. This prevents falsely high scores based on incomplete data. The cap lifts once the subledger balance is refreshed.

A 5-factor formula your auditors can reproduce on a calculator

FAQ

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